I have been a Carl’s guy for years, though I’m rethinking my loyalty due to one repeating issue – I can’t get what I order. Let me explain. Yesterday, a Double Western Cheeseburger sounded so good. I pulled up to the drive-thru and was first offered the special Grilled Cheese Burger. I said no and then ordered the Double Western. Once we pulled away, I was dismayed to find the special Grilled Cheese Burger in place of my Double Western.