Adam Williams

Advice for marketers and small business owners

#Borders

Brand Association: How Starbucks and Barnes & Noble beat Borders

Andrew Davis, while speaking at Content Marketing World, used the phrase “harnessing the power of participation creation” to describe leveraging someone else’s audience to bolster your own brand (thank you Arjun Basu of Sparksheet for your coverage of the event). Davis then used Tony Bennett, whose career was going down the drain, and his duet with the Muppets as an example. The Muppets, a very positive brand, lent some branding juice to Bennett by performing with him. That juice helped revive Bennett’s career.

This is the exact reason that advertisers seek well-known faces, such as athletes and movie stars, to star in commercials. When we see an entity that we trust/like/admire/emulate endorsing someone else, we have a tendency to extend that credibility.

Continue Reading

Comments Off on Brand Association: How Starbucks and Barnes & Noble beat Borders

Why Borders failed, a digital strategy and what it means to small bookstores

Borders, established 40 years ago in Michigan, just shut its doors. To be honest, I’ll miss it. Despite the “big box” feel, I often found myself lost wandering the aisles wishing I could buy everything. In the wake of Borders’ demise, let’s take a moment and reflect on what happened. Some of the reasons that I’ve read include:

  • Huge inventory in each store and large lease spaces
  • Bet on CDs and DVDs (when everyone else was going digital)
  • Did not develop an eReader
  • Dirty bathrooms
  • High prices
  • Handed over the website to Amazon
  • We are supplier (and therefore brand) agnostic

I’m going to touch on the last two specifically.

Continue Reading

Comments Off on Why Borders failed, a digital strategy and what it means to small bookstores